STORE POLICY
Welcome to HER LIFE ESSENTIALS! We believe in transparency and providing you with the best experience possible. Please review our policies below.
Shipping Policy
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Processing Time: Orders are typically processed within 3–5 business days.
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Shipping Time: Delivery takes 5–10 business days, depending on your location.
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Shipping Costs: Calculated at checkout based on your selected shipping method.
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Tracking Info: Once your order ships, you’ll receive an email with tracking details to keep tabs on your glam goods.
Return & Exchange Policy
We want you to love your purchases, but if something doesn’t work out, here’s the deal:
Physical Products
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Since products are made-to-order, returns and exchanges are generally not supported unless there's a defect or error. If an order is returned due to an invalid address, a refund for the product price may be issued.
Digital Products
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Due to the nature of digital products, all sales are final. No returns, refunds, or exchanges are available for templates, downloads, or other digital goods.
How to Start a Return
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Email us at [Jurneesavana26@gmail.com] with your order number and reason for return.
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Once approved, you’ll receive instructions for sending back your item.
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Return Shipping: Customers are responsible for return shipping costs.
Refund Policy
Refunds will be issued back to the original payment method within 7–10 business days of receiving your return.
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Note: Shipping fees are non-refundable.
Customer Support
We are here to assist you! If you encounter any technical difficulties or need assistance regarding our digital products, please don't hesitate to contact our customer support team at [Jurneesavana26@gmail.com] or through our website's contact form. We'll do our best to resolve any issues you may have.